Peter C. Schwarz & Amporn Thiengtrongdee 1 Dialogue 1 : Personal information Fig. 1 The information counter Nurse - Patient - Dialogue Nurse: Hello, good afternoon......... May I help you? Patient: Yes, I would like to see a doctor. Nurse: What is your problem? Patient: I have a terrible headache. It wonût go away. Nurse: I will let you see our physician, Doctor Brooks. Have you been to this hospital before? Patient: No, this is the first time. Nurse: May I take your personal details, please? Patient: Sure, of course. Nurse: What is your first name? Patient: Roger. Nurse: What is your family name? Patient: Millers. Nurse: Say it again, please. Patient: Millers, with an çsé. Nurse: Can you spell it, please? Patient: M-i-double l- e-r-s, Millers. Nurse: Millers. Patient: Thatûs right. Nurse: What is your address? Patient: 2 slash 1, Convent Road, Bangkok 10300. Nurse: What is your telephone number? Patient: 02- 3115768 Nurse: What is your nationality? Patient: I am a New Zealander. Nurse: Who is your next of kin?
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